Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and encrypted password. If you subscribe to Premium, payment information is processed securely by our payment provider — we do not store your full credit card details.

Usage Data

We collect basic usage analytics such as which sounds you play, session duration, and feature usage. This helps us improve the Service. We do not track your browsing activity outside of Sleeploops.

Device Information

We collect device type, browser type, and operating system for compatibility and support purposes.

2. How We Use Your Information

• To provide and maintain the Service
• To personalize your experience (favorites, routines)
• To process payments and manage subscriptions
• To communicate with you about service updates
• To improve our sounds and features based on usage patterns
• To provide customer support

3. What We Do NOT Do

• We do not sell your personal data to third parties
• We do not share your data with advertisers
• We do not track your activity across other websites
• We do not use your data for targeted advertising
• We do not store health or biometric data

4. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including HTTPS, encrypted passwords, and regular security audits. While no system is 100% secure, we take reasonable precautions to protect your information.

5. Third-Party Services

We use limited third-party services to operate Sleeploops:

• Payment processing: to handle subscriptions securely
• Analytics: privacy-respecting analytics to understand usage patterns
• Email: for account communications and password resets

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your data in a portable format
• Opt out of non-essential communications

To exercise these rights, contact us at privacy@sleeploops.space.

7. Data Retention

We retain your account data for as long as your account is active. Upon deletion, your data will be permanently removed from our systems within 30 days, except where retention is required by law.

8. Children's Privacy

Sleeploops is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn that we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use after changes constitutes acceptance.

10. Contact

For questions about this Privacy Policy, contact us at privacy@sleeploops.space or visit our Contact page.